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WARNING! This system contains State of Arizona and U.S. Government information. This information is confidential under state and federal law. Use and disclosure of this information is limited to purposes directly related to the administration of the Arizona Health Care Cost Containment System. The use and disclosure of this information is also subject to the privacy and security requirements of the Administrative Simplification provisions of the federal Health Insurance Portability and Accountability Act (HIPAA). By using this information system, you are consenting to system monitoring for law enforcement and other purposes. Unauthorized or improper use of, or access to, this system may subject you to state and federal criminal prosecution and penalties as well as civil penalties. At any time, the government may intercept, search, and seize any communication or data transiting or stored on this information system.

Thank you for visiting AHCCCS Online. Please sign in or register for a new account. For assistance with the registration process and other common inquiries, please visit the FAQs.

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ID.me account now required!
  • AHCCCS partnered with ID.me to provide secure identity verification and login services to its users. As of January 4, 2024, you are required to use ID.me to access the AHCCCS Online portal.

Set up your ID.me account to use for business
  • If you already have an ID.me account, you must add your work email address to your personal account before signing in to AHCCCS with your ID.me login.
  • If you have never created an ID.me account, create your account using your personal email, add your work email address, and then verify your identity to access the AHCCCS Online portal.

If you already have an ID.me account for personal use, do not create a duplicate account as it will cause delays.

For step-by-step instructions or to get help, visit the ID.me Help Center.
Beginning July 1, 2024, claims submitted by fee-for-service providers that include a referring, ordering, or attending provider who is NOT registered with AHCCCS will be denied.

Fee-for-service claims that include an unregistered prescribing provider are not subject to this deadline.
AHCCCS is Aware of Issue Impacting Health Plan Vendor

February 23, 2024
The Arizona Health Care Cost Containment System (AHCCCS) is aware of an issue impacting Change Healthcare. While AHCCCS does not have a direct relationship with Change Healthcare, many AHCCCS contracted health plans do and the outage may have an impact on AHCCCS providers and/or members. Visit the Change Healthcare Status Update web page for updates directly from Change Healthcare.

AHCCCS is working with our contracted health plans to address any member impacts and to ensure timely access to care and services. Members can contact their health plans if they experience any impact regarding this issue. Please visit the health plans web page on the AHCCCS website to find current contact information for each health plan.

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