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WARNING! This system contains State of Arizona and U.S. Government information. This information is confidential under state and federal law. Use and disclosure of this information is limited to purposes directly related to the administration of the Arizona Health Care Cost Containment System. The use and disclosure of this information is also subject to the privacy and security requirements of the Administrative Simplification provisions of the federal Health Insurance Portability and Accountability Act (HIPAA). By using this information system, you are consenting to system monitoring for law enforcement and other purposes. Unauthorized or improper use of, or access to, this system may subject you to state and federal criminal prosecution and penalties as well as civil penalties. At any time, the government may intercept, search, and seize any communication or data transiting or stored on this information system.

Thank you for visiting AHCCCS Online. Please sign in or register for a new account. For assistance with the registration process and other common inquiries, please visit the FAQs.

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Passwords are case-sensitive. After 3 failed login attempts within a 15 minute period, your account will be locked. If locked, you will either need to contact your Master Account holder to unlock your account or use the Password Recovery feature.

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ATTENTION!

CLAIM DISPUTE SUBMISSIONS
Please go to the AHCCCS Solutions Center to create a new account and submit claim disputes through the portal. For instructions on creating an account and using the new service, please refer to the Provider User Guide.

CLAIM ATTACHMENTS
AHCCCS has transitioned to a new Electronic Data Interchange (EDI) platform. Users need to register for an account to use the EDI Portal. If you do not have an account, please follow the instructions outlined in the EDI Portal Signup and Login Guide for Providers.

ID.ME DOWNTIME
The ID.me system will be down for maintenance from 8:00 PM - 3:00 AM on 11/15/24, 11/22/24 and 12/06/24. During this time, AHCCCS Online will be unavailable.

AHCCCS Online Training - To receive training on how to use the AHCCCS Online website, please email providertrainingffs@azahcccs.gov, or view previous training sessions in the Provider Training Video Library at DFSM Training.

AHCCCS Provider Enrollment Portal (APEP) - The APEP portal offers a secure, streamlined enrollment process that allows a provider to electronically submit a new enrollment or modify information associated with an existing provider. For assistance with the APEP portal, please visit the Provider Enrollment site, or contact Provider Services at (602) 417-7670.

ID.me account now required!

AHCCCS partnered with ID.me to provide secure identity verification and login services to its users. As of January 4, 2024, you are required to use ID.me to access the AHCCCS Online portal.

Set up your ID.me account to use for business

If you already have an ID.me account, you must add your work email address to your personal account before signing in to AHCCCS with your ID.me login.
If you have never created an ID.me account, create your account using your personal email, add your work email address, and then verify your identity to access the AHCCCS Online portal.

If you already have an ID.me account for personal use, do not create a duplicate account as it will cause delays.

For step-by-step instructions or to get help, visit the ID.me Help Center

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