ATTENTION!
CLAIM DISPUTE SUBMISSIONS
Please go to the AHCCCS Solutions Center to create a new account and submit claim disputes through the portal. For instructions on creating an account and using the new service, please refer to the Provider User Guide.
CLAIM ATTACHMENTS AHCCCS has transitioned to a new Electronic Data Interchange (EDI) platform. Users need to register for an account to use the EDI Portal. If you do not have an account, please follow the instructions outlined in the EDI Portal Signup and Login Guide for Providers.
ID.ME DOWNTIME The ID.me system will be down for maintenance from 8:00 PM - 3:00 AM on 11/15/24, 11/22/24 and 12/06/24. During this time, AHCCCS Online will be unavailable.
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AHCCCS Online Training - To receive training on how to use the AHCCCS Online website, please email providertrainingffs@azahcccs.gov, or view previous training sessions in the Provider Training Video Library at DFSM Training.
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AHCCCS Provider Enrollment Portal (APEP) - The APEP portal offers a secure, streamlined enrollment process that allows a provider to electronically submit a new enrollment or modify information associated with an existing provider. For assistance with the APEP portal, please visit the Provider Enrollment site, or contact Provider Services at (602) 417-7670.
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ID.me account now required!- AHCCCS partnered with ID.me to provide secure identity verification and login services to its users. As of January 4, 2024, you are required to use ID.me to access the AHCCCS Online portal.
Set up your ID.me account to use for business- If you already have an ID.me account, you must add your work email address to your personal account before signing in to AHCCCS with your ID.me login.
- If you have never created an ID.me account, create your account using your personal email, add your work email address, and then verify your identity to access the AHCCCS Online portal.
If you already have an ID.me account for personal use, do not create a duplicate account as it will cause delays.- For step-by-step instructions or to get help, visit the ID.me Help Center
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